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Seminar programme

Day 1

Wednesday 11 March

10:30

 Overview of UK Timber Regulations

  • Unpacking the legal framework governing timber imports and trade, focusing on the UK Timber Regulation (UKTR) and its role in preventing illegally harvested wood from entering the supply chain.

  • Speakers: Nick Whittle and Ella Cope, Office for Product Safety & Standards
  • About the speakers
11:30

?ESG Surgery: What are your business pains

  • This interactive “ESG Surgery” will get under the skin of the issues that furniture businesses, large and small, are facing right now. Rather than another lecture, this session is designed to draw out your real-world challenges and spark practical discussion on how to address them

  • Panel: Leon Reed, Verisio; Nick Harland-Smith, Handy Ltd; Lucie Tickner, Track Record Global; Emma Linney-Taylor, Harrison Spinks
  • Facilitator: Richard Naylor, Hawksfield Consulting
  • About the panel

14:00

Furniture & Home Improvement Ombudsman Workshop

  • Who is a customer and why does it matter?
  • Reaching consumers with some best practice for customer service teams
  • Updates following the Digital Markets, Competition & Consumers Act 2024
  • The differences between B2B and B2C contracts

 

15:00

!Sit on This

  • Live podcast recording, talking workshops, materials and real trade life
  • Podcast hosted by Vicky Grubb & Ray Clarke
  • About the hosts

 

 

Day 2

Thursday 12 March

10:00

Apprenticeships in Action: Building Skills for the Future

  • A practical panel chaired by FIESTA’s Hannah Hockley, bringing together an employer, training provider, and apprentice to share what works. It will cover how businesses can get started, the support available through FIESTA, and the real impact on people and performance.
  • Facilitator: Hannah Hockley, FIESTA
  • About Hannah Hockley
11:00

Innovation and the next generation

  • Exploring how innovation in the industry can benefit training for apprentices, their employers, and attract people to the industry
  • Presenters: Samarah Dawson and James Woolley, WEBS Training
  • About the presenters

 

 

 

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